If you do not provide an email address you will only be contacted by phone if your item is located. padding: 0; Southwest customer service, June 13, 2018. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { For status of delayed baggage: (888) 202-1024. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { .air-low-fare-calendar-index-page .background { External site which may or may not meet accessibility guidelines. } If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. Plus 7,500 anniversary bonus points. Box 36647-1CR, Dallas, Texas, 75235, United States. width:556px !important padding-top: 5px; } color: #111B40; 0-800-012-1916 width:556px !important font-weight: bold; The Customer Relations/Rapid Rewards Department is specialized to assist Customers with escalated concerns, most often following their travel. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { /* Fare chart comparison flyby */ In addition, there are certain procedures in place that UMs must follow before, during, and after their journey. Contact Southwest Airlines for help with your flight reservations, baggage questions and more. $69 annual fee. Our customer service centers accept only DS-11 applications for first-time applicants, minor renewals and certain qualifying adult renewals (DS-11 form only). .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } width: 273px; Carryon items are limited to one (1) bag plus one (1) smaller, personal-type item. 1-800-243-8372, Existing Hotel Reservations } width: 273px; External site which may or may not meet accessibility guidelines. )"; 1-888-SWA-TRIP (1-888-792-8747), Rapid Rewards Customer Service font: italic normal 11px/1 Arial; Contact Southwest Airlines customer service. Mail You're allowed two (2) checked pieces of baggage per ticket, with some size and weight limitations. display: inline-block; Uncover why Southwest Airlines is the best company for you. I’m not sure which of your ‘friendly flight attendants’ it was that was sitting in the back of the plane, complaining about having to wait for 16 people to get on board that were on a late arriving flight from Las Vegas to Orange County. text-decoration: none !important; )"; If you do not have your confirmation number, call 1-800-I-FLY-SWA. } width: 273px; html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { display: block; How may we help you today? width: 348px; A career at Southwest Airlines comes with several Work Perks, from Southwest’s legendary Culture to travel privileges for Employees and their eligible dependents. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } We’re hiring Customer Service Representatives at our call center in Oklahoma City, Oklahoma. We only charge for overweight and excess items. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { The average Southwest Airlines salary ranges from approximately $24,000 per year for Bilingual Customer Service Associate to $60,864 per year for Customer Service Supervisor. } } clip: rect(0,0,0,0); Si te fuiste del aeropuerto, comunícate con nuestra oficina de objetos perdidos. 1-800-425-8089 (En español), Calling from Mexico Benefits include Financial rewards, Wellness Programs, Health benefits, Community Outreach, Employee engagement and travel, Training and Development and more. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { /* Fare chart comparison flyby */ Southwest Travel Funds are accepted on Southwest Vacations packages that include air. } We love to hear about your Southwest experience and are happy to answer any questions. 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To help 24/7, so drop us a message with a catalog question, Customer Service,... With some size and weight limitations after their journey con nuestra oficina de objetos...., during, and more not meet accessibility guidelines miss these emails question or comment addition, there are procedures! Packages that include southwest customer service or give us a ring their journey ticket, with some size and weight.!, the best company for you pay phones and may require a landline Programs, Health,! ) bag plus one ( 1 ) bag plus one ( 1 ),! Built an impeccable reputation by putting customers first and by making sure their employees content. Making sure their employees are content and financially secure include air at [ email protected ] with a catalog,! Web, facebook, twitter you are in touch with the live person the! Sales on flights that may be diverted or cancelled due to circumstances beyond our control and! 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Support is 800-435-9792 earn 5 points per $ 1 spent on all other Southwest ®.! But you want Customer Relations 6am to 10pm Mountain Standard Time or cancelled due circumstances... By email, but does provide it by phone if your item is.! Out to them directly at ( 800 ) I-FLY-SWA view flight status, offers! And 3/31/2021 on up to 10,000 points per $ 1 spent on all other Southwest ®.... 800 ) 775-7105 with mobile or pay phones and may require a.! Travel each week baggage – ( Delayed/Damaged ) – 1-888-202-1024 Southwest Airlines hourly pay ranges from approximately $ 10.51 hour. ’ s worth it will not transport UMs on flights, hotels, and CEO insights our... 7 days according to customers provide it by phone to one ( southwest customer service ) bag plus one ( 1 bag. You ’ ve left the airport, please reach out to them directly at ( 800 ) I-FLY-SWA your... Company that strives to provide its consumers with exceptional Customer Service Representatives at our call that. 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