They will nickel and dime your retirement portfolio. 8/7/2017, Pros: 4.95 trades on the back of high fees from employer plans, Cons: High Fees for Employer Accounts, High Expense Ratios. by Sean, My account was locked after a day. For this reason alone I’m using Yahoo for quick checks. 7/17/2020. So, 500K+ plus acct and my Broker had not set up his VM and I couldnt get through the auto voice to save the world?Once they responded to my email I let them know the account was not real time, they gave me some excuse but admitted it was NOT real time quotes and that that is their standard operating procedure? Phone call after phone call to attempt opening an account and moving an initial amount of $50K to be increased to $200K. I have tried many other Investment companies over the last 20 plus years for quality research information. 2/13/2018. Don't understand why there are so many negative reviews. Tried a direct all and after waiting for a long period of time told a rep if he could have a certain Rep whose name I will not disclose to return my call. billionaire? I sent them ALL the paperwork three times for a small hardship withdrawal and they never contacted me saying they needed updated paperwork. Today is Monday they told they are not gonna margin my account for the money transferred last week. They know exactly what they are not getting paid for. Mutual fund turnover rates are extremely high as well. "As a full-service broker with over 15 million retail brokerage accounts and $1.5 trillion in client assets as at December 31, 2014, clients expect Fidelity Fidelity is ALWAYS “that” company to spearhead their business with the new advancing technologies. Tried again , same result. Now it is just a joke concealing performance data. It constantly freezes and I've had multiple occasions where positions have disappeared or been incorrect. by JCOHN, The rate that bitcoins are produced cuts in uncomplete nigh every iv years. by Dcgc34 pants, If you have a choice, stay clear of Fidelity. Horrible communication and did not deliver as promised. I finally paid it through my Wells Fargo account and will be moving all my funds out of Fidelity Investments within 24 hours. Fidelity Go is trying to change this image. Original review: Dec. 5, 2020. I was told, he can not discuss any matter relating to this account. I told them it was too much but they insisted and verbally guaranteed it was correct due to a law suit settlement. Their active trader platform is garbage now. I have sent letter upon letter to Fidelity letting them know that I have NO claim on this IRA, that it LEGALLY BELONGS TO THE NAMED BENEFICIARY. Again never happened. I HIGHLY SUGGEST you think twice about turning YOUR hard earned money over to Fidelity, I certainly have NO trust left. The payee called and said the check came back, stating insufficient funds. They made a mistake on a 401k distribution and acknowledged the error. The feed section is just way too busy, I don’t care to see anything else but 1 thing, my accounts. 10/21/2020. With no fees for their IRA's and a great selection of commission-free funds, including target date funds, retirees can have their portfolios managed by the pros for only a minimal cost. That was it. What is Fidelity Investments clearing firm? dont follow yuor directions, dont disclose all road blocks, almost impossible to contact once transaction has been completed - almost push you out the door. I am closing my account. But actually, it wasn't. 12/16/2020, Cons: Impossible to get a human on the line. With complete access to the full U.S. stock and options markets, a … I faxed it. Took a few classes at Fidelity in Braintree MA and they assisted me along the way. The 2 Brokers that left voicemails both lied when they gave me a deadline to send in margin monies...they gave me until 4pm eastern time on April 27th and I actually wired the monies at 9:20am the morning of April 17th...they had just liquidated my shares CANCELLED my account...even though I already had paid shares in it, and then KEPT THE PROFIT OF $3800. It seems as the information is not delivered from one department to another and especially to the Fidelity customer service. Good judgment on my part. Not the way the representative at the branch told us in person on how it would work. Some of them and especially supervisors are rude. Going to move to E-trade, by W A Jones, I do not even have computer access to my account. I lost nearly $200,000 because my position went up big but Fidelity took it upon themselves to sell my position on the 2nd day of Margin because they were scared.The stock peaked at 38 dollars from where I purchased however I was no longer in it because Fidelity and the clowns or what they call Margin Specialists sold my shares . by Bill McAndrew, Fidelity knows what continuous improvement means. I currently like to attend Fidelity’s financial webinars like socially responsible investing to options. It's not a trust investment company to invest with. This company lies to you and their customer service sucks. 6/8/2020. IRA owners can monitor their progress, schedule deposits, review account activity or review their holdings online, but cannot buy and sell individual investments on their Fidelity Go accounts. Sara Hogue, a very nice supervisor there said that my broker DOCUMENTED THE RECORD, that my deadline to send in margin monies was 4pm eastern the 27th. by Ted Cummings, I understand the importance of having all the data right in front of you but there’s a place for everything, except the home screen or the “feed” in this case. Cons: there is not enough time or space to list the cons. My wife and I had IRAs with Fidelity which we closed ten+ years ago. Always returned calls or emails immediately and gave us satisfaction. it is sad. Fidelity Review Summary With many strengths and few weaknesses, Fidelity is hard to beat. 12/15/2020, Cons: The customer service reps are rude and talkative while saying nothing, I requested a withdraw and was told via email my check would arrive in 7-10 business days, so when I did not have it in 5 I called and suggested we just cancel the check and direct deposit, the advise was, "it should be there very soon" 7 days later, still no check and when I called spoke with Cherish Williams to have it direct deposited the rep was not interested in helping, just talking about over me aggressively, by John Johnson, Both Vanguard and Fidelity are retirement powerhouses — their brokers’ funds line many 401(k)s, and Fidelity is the leading 401(k) record-keeper. They then stole my $3800 profit and I got a great fill on the XIV...and lost future profits of over $3,000. What U have read about Fidelity Investment customer reviews 100% Truth. Interefere in customer accounts ,cry at evry foul ,sell stocks 1 day after bought. All of you need to file complaints with the departments in your states that regulate banks and securities. Another very popular and better priced broker for 401K rollover into IRA account is Ally Invest. 10/5/2020. While I guess I'm stuck in this very bad situation until 2017, but if they think I'm just going to roll over and take it, then Fidelity doesn't know me! Copyright 2010-2021 TopRatedFirms.com. Once you get there, you have to go through their stupid verification after being trf'd 3 times. They have a horrible customer service. 9/16/2018. The good: These features make it better or as good as the best out there. by Roger Goddard, ON 11/23/2019 I sent the Power of Attorney form by mail. Fidelity IRA Review Summary Retirement savers can do well at Fidelity. by Song Champion, If you ask for supervisor, you get more frustrations, for they don’t like to be bothered. 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